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Degraded performance

Tixbit Platform Status

Synthetic monitoring across our checkout, ticket inventory, and notification services.

Last updatedApr 23, 2024, 2:20 PM(2 years ago)

Checks last 24h
1,482

HTTP & browser checks executed across all monitors

Incidents last 30d
2

Customer-facing disruptions recorded in the past month

Regions covered
4

North America, Europe, and APAC synthetic regions

Notification latency
< 90s

Average time to alert on major incidents

Monitors

Synthetic checks executed from distributed probes every 60 seconds.

Checkout API

Processes wallet payments and coordinates order creation.

Operational
Last check
Apr 23, 2024, 2:18 PM
Region
us-east-1
Avg response
182 ms
Tags
criticalapi
24h
99.99%uptime
7d
99.95%uptime
30d
99.91%uptime
14-day uptime99.70%
Day 1 uptime 99.9 percent
Day 2 uptime 100.0 percent
Day 3 uptime 97.2 percent
Day 4 uptime 99.6 percent
Day 5 uptime 100.0 percent
Day 6 uptime 100.0 percent
Day 7 uptime 99.7 percent
Day 8 uptime 100.0 percent
Day 9 uptime 99.9 percent
Day 10 uptime 99.8 percent
Day 11 uptime 99.9 percent
Day 12 uptime 100.0 percent
Day 13 uptime 99.9 percent
Day 14 uptime 99.9 percent

Ticketing storefront

Customer-facing storefront and seat maps.

Degraded performance
Last check
Apr 23, 2024, 2:18 PM
Region
us-west-2
Avg response
428 ms
Tags
webperformance
24h
99.40%uptime
7d
98.62%uptime
30d
99.10%uptime
14-day uptime98.75%
Day 1 uptime 99.9 percent
Day 2 uptime 99.8 percent
Day 3 uptime 94.3 percent
Day 4 uptime 98.9 percent
Day 5 uptime 99.1 percent
Day 6 uptime 99.2 percent
Day 7 uptime 99.5 percent
Day 8 uptime 97.8 percent
Day 9 uptime 98.1 percent
Day 10 uptime 99.5 percent
Day 11 uptime 99.6 percent
Day 12 uptime 99.2 percent
Day 13 uptime 98.7 percent
Day 14 uptime 98.9 percent

Notification worker

Dispatches order confirmations and status alerts.

Maintenance
Last check
Apr 23, 2024, 2:18 PM
Region
eu-central-1
Avg response
264 ms
Tags
asyncalerts
24h
98.10%uptime
7d
99.12%uptime
30d
99.56%uptime
14-day uptime99.44%
Day 1 uptime 99.9 percent
Day 2 uptime 99.7 percent
Day 3 uptime 99.5 percent
Day 4 uptime 100.0 percent
Day 5 uptime 99.8 percent
Day 6 uptime 100.0 percent
Day 7 uptime 99.9 percent
Day 8 uptime 100.0 percent
Day 9 uptime 99.9 percent
Day 10 uptime 100.0 percent
Day 11 uptime 99.9 percent
Day 12 uptime 100.0 percent
Day 13 uptime 97.2 percent
Day 14 uptime 96.4 percent

Incident history

A log of public status reports and maintenance events shared with customers.

Checkout latency spike

Started Apr 12, 2024, 4:05 PM•Resolved Apr 12, 2024, 6:42 PM

Major impactResolved

Elevated response times for the checkout API caused wallet callbacks to retry across multiple regions.

Affected monitors:Checkout APITicketing storefront
  • Apr 12, 2024, 4:10 PMInvestigating2 years ago

    Detected latency increases from our Ashburn probes. Engineering engaged and collecting traces.

  • Apr 12, 2024, 4:42 PMIdentified2 years ago

    Discovered lock contention introduced in the promotion service. Deploy rollback in progress.

  • Apr 12, 2024, 5:35 PMMonitoring2 years ago

    Rollback completed. Monitoring residual retries and draining backlog before resolving.

  • Apr 12, 2024, 6:42 PMResolved2 years ago

    Latency returned to baseline. Incident resolved and automatic retries succeeded without data loss.

Scheduled notification pipeline upgrade

Started Apr 23, 2024, 1:00 PM2 years ago

Minor impactInvestigating

Applying queue schema migrations to support per-event batching. Alert deliveries may be paused during the window.

Affected monitors:Notification worker
  • Apr 22, 2024, 8:00 PMIdentified2 years ago

    Published maintenance notice and paused non-essential alert fan-out jobs ahead of upgrade.

  • Apr 23, 2024, 1:05 PMInvestigating2 years ago

    Entered maintenance window. Queuing outbound notifications while database migrations apply.

Synthetic monitoring experience inspired by the open-source OpenStatus project. Data points shown mirror how we would present an internal status page for the Tixbit platform.